Your username is your Net ID plus “@byu.edu” (netid@byu.edu). Your password is your BYU account password—the one you use to sign in to other systems, such as MyBYU.

You can connect your email to the Outlook app on your computer or mobile device, or you can sign in to Outlook online at https://outlook.office365.com/

The following is a partial list containing a few examples of email communications that must only be sent to @byu.edu addresses as well as exceptions for those who don’t have BYU email:

• Information about coursework through Learning Suite and other LMS platforms like Canvas must be sent to BYU email addresses.
  
• Notifications related to student finance or other aspects of student life must be sent to BYU email addresses.
  
• Faculty must communicate to their students through approved, campus-provided email accounts and not to or from personal addresses.
  
• Communications destined for non-BYU users (pre-admitted students, alumni, contractors, etc.) can be sent to personal addresses as these users don’t have a campus-provided email account.

Auto-forwarding of all email messages from a campus mailbox to an external account (Gmail, MSN, Yahoo, etc.) is not permitted.

Yes! There’s a form to request a new mailbox at support.byu.edu. One of the options is a Shared Mailbox, which allows multiple people to have access to log into the account and send messages. Each user signs in with their NetID and NetID password, just like a personal account. This can be especially helpful if membership of the group changes frequently.

Yes. Both the emails you receive from BYU groups and employees as well as the university-related messages you send should be paired to your BYU email address.

Yes. Clubs should use a shared mailbox. Contact support at 801-422-4000 or it@byu.edu for more info.

Yes. For simple instructions on how to set up your BYU inbox on your iPhone, Android, Mac or PC, check out these videos:

Outlook on Windows
Outlook on a Mac
Outlook on an iPhone
Mail App on an iPhone
Outlook on Android
Outlook in a Browser

Yes. For simple instructions on how to set up your BYU inbox on your iPhone, Android, Mac or PC, check out these videos:
Outlook on Windows
Outlook on a Mac
Outlook on an iPhone
Mail App on an iPhone
Outlook on Android
Outlook in a Browser

Yes. Both your class-related communications and your BYU employment communications should come from your BYU email address.

If students sends a message from another email account, we recommend employees reply with a simple message directing them to their BYU email for a full reply, and communicate details only through the student's BYU email address.

Yes, these groups need to use BYU email addresses to communicate with their members.

For opt-in lists (especially where there is a mix of BYU and off-campus users), personal (non-BYU) email addresses can be used.