Email Alias Manager Retirement: What You Need to Know

BYU is preparing to retire the Email Alias Manager (EAM) at alias.byu.edu. This system manages certain BYU email addresses, aliases, and email lists. As part of this transition, some email addresses will be retired, while others will move to new management processes.

Current status: A final retirement date has not been announced. If you use an address that will be retired, you can begin preparing now. BYU will provide additional notice before affected services are discontinued.

Existing @byu.net aliases will stop working when EAM is retired. If you use an email address ending in @byu.net, you should begin transitioning to a different email address now.

• Choose the email address you will use going forward.
• Update important online accounts and subscriptions.
• Notify people and organizations that use your @byu.net address.

You do not need to wait for the final retirement date to begin making these changes.

Some former students and employees have retained @byu.edu email addresses through EAM. These addresses will also be affected by the retirement, and in most cases, only active BYU employees and students will retain their @byu.edu addresses. (Retired faculty using @ret.byu.edu will retain their email service.) If you are no longer directly associated with BYU and use a BYU email address, begin transitioning important communications and online accounts to a personal email address.

If you are a current student or employee, you may see changes to how email aliases and lists are managed and requested. BYU is moving email alias management from alias.byu.edu to a new site, currently at emailmanager.byu.edu. We expect that it will fully replace EAM by the end of 2026. The new site shows all email addresses associated with your BYU Exchange/Outlook account, as well as EAM aliases until that service is retired.

Aliases currently managed through EAM will move to Exchange/Outlook before EAM retirement. Your existing email aliases will continue to work, and these changes will not affect email delivery.

Adding email addresses in Exchange/Outlook will be done through an order form rather than directly on the site, as it was with EAM.

If you use an email address that will be retired, take these steps to avoid losing important communications or access to online accounts.

1. Choose a replacement email address. Select an address you plan to maintain long-term.
2. Update important online accounts. Start with financial services, employment and educational accounts, and other services that rely on your email address.
3. Update account recovery information. Check email addresses used for password resets, identity verification, and multifactor authentication.
4. Notify your contacts. Give your new address to people and organizations that regularly email you.
5. Update subscriptions and notifications. Change the address used for newsletters, mailing lists, and automated messages.

Important: Prioritize accounts that use your affected address for sign-in or account recovery. Once the address stops working, you may have difficulty recovering access to those accounts.

The retirement schedule is subject to change, and affected users will receive additional notice before addresses or services are discontinued. See a tentative schedule on the Email Alias Manager Retirement Plans page.